How to use: Enter organization details and the assessment scope in [01 Organization]; explore the changes in [02 Changes]; answer 35 questions across 7 topic groups based on the actual situation and evidence in [03 Assessment]. View results and items requiring further work in [04 Report]; define tasks, owners and deadlines in [05 Plan]. You can return to update responses and print or save the report and plan as PDF.
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Assessment profile
Can be added or updated laterEnter the organization name
Name or responsible department
Select a sector
Select workforce size
Select system status
Specify the products, services, activities and sites within the assessment scope…
The organization sets its target transition completion date for internal planning; this is not the certification transition deadline. The tool does not automatically adapt its questions to the sector selected.
Quality culture, ethics and awareness
Management promotes a quality culture and ethical behaviour; people working under the organization's control need appropriate awareness of these matters.
Check how management leads by example, encourages honest reporting, and how personnel understand and apply these principles at work. Related questions: Q06–Q08, Q17.
Risks and opportunities
Requirements for risks and opportunities are presented separately, clarifying identification, analysis, evaluation and action planning.
Review the basis for selecting actions, their integration into processes and evaluation of effectiveness. Separate procedures or forms are not automatically required. Related questions: Q11–Q14.
Interested parties and planning changes
Clarifies which interested-party requirements are addressed in the system and adds matters to consider when planning changes.
Check information, responsibilities, resources, change communications, monitoring, evaluation of effectiveness and review of results. Related questions: Q02, Q15.
Knowledge and documented information
Clarifies the retention, application and sharing of knowledge. Wording on information availability does not remove requirements to retain evidence of implementation.
Check the knowledge needed and how it is updated and shared; review documents and records against actual needs. Related questions: Q18–Q20.
Evaluation and improvement
Clarifies the objectives of each audit and adds management review inputs. Clause 10 is reorganized into 10.1 Continual improvement and 10.2 Nonconformity and corrective action.
Include changes concerning interested parties and the effectiveness of risk and opportunity actions in management review. Improvement and corrective action already existed in the 2015 edition. Related questions: Q26–Q28, Q29–Q33.
Certification transition
Agree with the certification body on conditions, audit dates and certificate issuance within the applicable transition deadline.
Allow time to address findings, review documentation, make the decision and issue the certificate. Distinguish internal preparation dates from the certification transition deadline. Related questions: Q34–Q35.
Certification transition milestones
- After 31 March 2028: new/initial accredited certification is issued only to ISO 9001:2026.
- By 30 September 2029: complete the transition, including issuance of the new certificate. ISO 9001:2015 certification within the applicable scope will no longer be valid after the transition period.
Applies within the scope of Global ACI accreditation. Existing certificates must still be maintained and remain subject to their own expiry dates. Organizations should agree a suitable schedule with their certification body.
Audit scheduling considerations
The transition may be combined with surveillance, recertification or a separate audit. The certification body determines any additional time needed; accredited certification to the new edition can only be issued after its accreditation transition is complete. Global ACI's Annex A form is for certification bodies, not a mandatory record for the organization.
Sources and guidance on use
The content has been reviewed against ISO 9001:2026, ISO 9001:2015 and Global ACI transition requirements.
- ISO 9001:2026 Quality management systems — Requirements
- ISO — ISO 9001:2026 launch announcement
- ISO — What businesses need to know
- ISO 9001:2015/Amd 1:2024 — Climate action changes
- Global ACI — ISO 9001:2026 transition requirements, version 1.0
Climate change was introduced in 2024 (Q03). Annex A of ISO 9001:2026 has been updated and expanded to explain requirements; it does not add separate obligations. Evidence examples are suggestions; the questions do not replace a full review of applicable requirements.
Has the organization reviewed and updated the internal and external issues that may affect the intended results of its quality management system?
Consider changes relating to the organization's direction, customers, applicable regulations, technology, people, markets and supply chains.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Meeting minutes, context analysis, operational data or management review inputs.
Suggested result: Relevant issues are updated and considered when planning and operating the quality management system.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Review the context and identify issues to be reflected in the quality management system.
Suggested owner: Quality manager
Has the organization identified interested parties, their relevant requirements and the requirements to be addressed through the quality management system?
Review relevant needs and expectations; identify requirements to incorporate into system planning and control. The selection must ensure that customer requirements and applicable statutory and regulatory requirements are met.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Contract requirements, applicable regulations, feedback from interested parties and how these requirements are reflected in the system.
Suggested result: Requirements addressed through the system are identified, integrated into relevant processes and monitored for changes.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Update interested parties and their relevant requirements; identify matters to address in the system and assign responsibility for monitoring them.
Suggested owner: Quality manager
Has the organization considered and reached a conclusion on the relevance of climate change to its quality management system?
This topic was introduced in ISO 9001:2015/Amd 1:2024. Also consider relevant requirements of interested parties. If climate change is considered not relevant, state the basis; a justified conclusion may still demonstrate full implementation of the item in this question.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Consideration of impacts such as supply disruptions, storage conditions and customer requirements; the conclusion on relevance.
Suggested result: A justified conclusion, with corresponding actions if climate change is considered relevant.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Consider the relevance of climate change, clarify the basis for the conclusion and integrate necessary actions into the system if relevant.
Suggested owner: Quality manager
Does the current scope of the quality management system still reflect the organization's sites, activities, products and services?
Check changes that have occurred since the scope was last determined.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: System scope, site information, list of activities and current certification, if any.
Suggested result: The system scope reflects actual operations; any differences from the current certification scope are identified and addressed.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Compare the system scope with actual operations and clarify any updates needed.
Suggested owner: Quality manager
Has the organization identified the processes affected by the transition and the person responsible for each process?
Consider interactions between processes and responsibilities for coordination between departments during the transition.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Process maps, assigned responsibilities and cross-departmental communications.
Suggested result: Affected processes, responsible persons and coordination needs are clearly identified.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: List affected processes and agree on transition coordination contacts.
Suggested owner: Transition coordinator / process owner
Has top management agreed and communicated the direction for updating the quality management system to relevant departments?
Consider leadership messages, decisions and actual involvement in directing, monitoring and supporting the transition.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Meeting minutes, leadership communications and resource allocation decisions.
Suggested result: The direction is agreed and communicated to relevant contacts.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Discuss changes, gaps and the implementation approach with top management.
Suggested owner: Top management
Has management promoted a quality culture and ethical behaviour in work that affects the quality management system?
Consider how management leads by example, encourages compliance with requirements, honest reporting of information and errors, and addresses conduct that misrepresents quality results. A separate code of ethics is not automatically required.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Leadership communications, discussions with personnel, examples of handling errors or dishonest conduct, and existing conduct guidelines.
Suggested result: Expected behaviour is clarified and reflected in decisions, work and the handling of quality issues.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Clarify behaviour that demonstrates a quality culture and ethics; communicate it, lead by example and review implementation.
Suggested owner: Management / human resources
Do employees know how to report errors or risks affecting quality and receive appropriate feedback?
Check reporting channels, recipients and how honest reporting is encouraged.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Reporting channels, records of reports received, follow-up communications and employee interviews.
Suggested result: Reporting channels are clear; users know how to report issues and receive feedback.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Review arrangements for receiving quality concerns, providing feedback and ensuring issues are addressed.
Suggested owner: Management / department managers
Have the quality policy and objectives been reviewed for suitability in relation to the organization's current direction and relevant changes?
Identify what remains appropriate and what needs adjustment. The review may conclude that existing content can continue to be used; reissuing it is not automatically required.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Policy, objectives, business plans and review results.
Suggested result: The policy and objectives remain appropriate, and changes are communicated.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Review the suitability of the policy and objectives; update content where there is a justified need for change.
Suggested owner: Top management / quality manager
Has the organization assigned responsibilities and provided the resources needed for the transition?
Identify the lead, supporting roles, authority, time and resources needed for the scale and scope of the transition.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Plans, work assignments, meeting schedules and allocated time and resources.
Suggested result: The plan has assigned responsibilities and resources for implementation.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Agree on the lead, coordination responsibilities and resources for the transition plan.
Suggested owner: Top management
Has the organization identified, analysed and evaluated risks affecting the intended results of the quality management system?
Consider risk sources, likelihood and impact in a way appropriate to the context, including operational disruption. A specific scoring method or separate risk management procedure is not mandatory.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Risk analysis results, error or disruption data, discussions and decisions on control measures.
Suggested result: Risks are analysed and evaluated, with a basis for selecting matters to address.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Review risks arising from the context and operations; analyse and evaluate impacts and determine priorities.
Suggested owner: Process owner
Has the organization identified, analysed and evaluated opportunities to improve the results of the quality management system?
Consider the expected benefits, suitability and feasibility of opportunities arising from customers, technology, resources or new approaches. Consider opportunities on their own merits, rather than simply as the reverse of risks.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Analysis of customer feedback, improvement proposals, trial results, option comparisons and selection decisions.
Suggested result: Opportunities are analysed and evaluated, with a basis for selecting actions.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Identify opportunities; analyse benefits, resources and feasibility to select suitable opportunities.
Suggested owner: Process owner
Has the organization determined the actions needed to address risks and opportunities and assigned responsibilities?
Clarify actions for risks and actions for opportunities, and integrate them into relevant processes. Risk responses should be proportionate to the impact; opportunity actions should suit the context and expected results. Existing arrangements and forms may be used.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Action plans, work assignments, resources and deadlines.
Suggested result: Actions for risks and opportunities are clearly defined, assigned and integrated into relevant processes.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Add actions, responsibilities and resources for priority risks and opportunities.
Suggested owner: Process owner
Has the organization monitored and evaluated the effectiveness of actions to address risks and opportunities?
Consider the results of risk actions and opportunity actions separately: are adverse impacts controlled, and are expected benefits achieved? If evaluation is not yet due, state the monitoring approach and planned evaluation date.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Before-and-after indicators, trial results, effectiveness evaluations or adjustment decisions.
Suggested result: There is a basis for evaluating the effectiveness of risk and opportunity actions, with adjustment decisions where necessary.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Determine how to check results and evaluate actions already taken.
Suggested owner: Process owner
Does the organization have an approach to planning, assessing the impacts of and monitoring changes to the quality management system during implementation?
Consider the purpose, potential consequences and impact on system integrity; resources and information; responsibilities and authority; communication of changes; monitoring, evaluation of effectiveness and review of results.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Change plans, inputs, assignments, communications and monitoring or review results for implemented changes.
Suggested result: Changes are planned and communicated, with arrangements to monitor them, evaluate their effectiveness and review results.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Address gaps in change planning; define information, responsibilities, communication, and criteria and timing for evaluating effectiveness.
Suggested owner: Transition coordinator / process owner
Have personnel whose work is affected by the transition updated their knowledge and demonstrated appropriate competence?
Include quality managers, internal auditors and other relevant roles. Self-study, discussions, guidance or training may be used; confirm competence through work performance and evaluation of any additional measures. A training course certificate is not automatically required.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Competence requirements, updated learning content, work observations or evaluations, and assessment results following training or guidance.
Suggested result: There is evidence of appropriate competence and effective updating measures; remaining gaps are identified and addressed.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Identify competence requirements, update necessary knowledge and check personnel's ability to apply it in their work.
Suggested owner: Quality manager
Do people working under the organization's control have appropriate awareness of the quality management system, quality culture and ethical behaviour?
Consider awareness of the policy, relevant objectives, individual contributions and the consequences of failing to meet requirements; include quality culture and ethical behaviour. This may include external personnel working under the organization's control.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Discussions or interviews, briefings, work instructions and examples of behaviour when quality issues are identified.
Suggested result: People understand relevant matters, their role and expected behaviour, and can relate these to their actual work.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Review awareness by job group; communicate missing information and check understanding and application.
Suggested owner: Human resources / department managers
Has the organization identified, retained, applied and shared the knowledge necessary for process operation and the intended results of the quality management system?
Knowledge may reside in people, practical experience, records or digital systems. Consider how knowledge is maintained and updated, new knowledge is accessed and knowledge loss is reduced when personnel or technology changes; separate software or procedures are not mandatory.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Work instructions, handover records, lessons learned, technical exchanges, databases or examples of applying knowledge.
Suggested result: Necessary knowledge is retained, applied, shared and updated to meet changing needs.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Identify critical knowledge, where it is held and who holds it; improve sharing, application, updating and handover arrangements as needed.
Suggested owner: Process owner / quality manager
Has the organization identified the documents and forms that need updating for the transition?
Compare requirements with actual operations to decide whether documents should be updated, added or retained. The wording on information availability in the 2026 edition does not remove requirements to retain evidence where the standard requires it.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: List of documents requiring revision, reasons for revision and comparison results.
Suggested result: Documents requiring updates are identified with justification; information needed for operations is clearly distinguished from evidence of implementation.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: List documents requiring updates, with reasons and priorities.
Suggested owner: Quality manager
Does the organization have arrangements to control versions, issue updated documents and make them available to the right users?
Consider approval, access rights, finding the correct version, information protection and preventing unintended use of obsolete documents. Protect evidence records against unauthorized modification or deletion; documents may be paper-based or electronic.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Version history, access permissions, new-document notifications and checks at the point of use.
Suggested result: Users can access the correct, current version.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Check arrangements for issuing and communicating documents and preventing unintended use of old versions.
Suggested owner: Document controller
Have relevant customer requirements been confirmed and fully reflected in the provision of products and services?
Compare current requirements with actual practice; review how changes are communicated to relevant parties and, where appropriate, how customers are informed of disruption contingency arrangements. Requirements to determine and review customer requirements already existed in the 2015 edition.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Contracts, technical requirements, work instructions and records of change communications.
Suggested result: Relevant requirements are translated into practical operational controls.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Compare customer requirements with actual practice and resolve inconsistencies.
Suggested owner: Sales / operations
Has the organization reviewed the impact of external providers and the controls applied to them when updating the system?
Consider externally provided products, services and processes that affect conformity within the system scope. If relevant activities have not yet occurred, record the basis and how they will be reviewed when they arise.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Selection criteria, monitoring results, purchasing requirements or supplier communications.
Suggested result: The scope of control, provider requirements and monitoring arrangements are defined in proportion to the impact.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Review the impact of suppliers and outsourced processes; update necessary controls.
Suggested owner: Purchasing / process owner
Has the organization determined the applicability of design and development and reviewed the controls needed for these activities?
Base the assessment on the system scope and actual responsibility for product and service design and development, including outsourced activities. Proposed non-applicability must be reviewed and verified by a competent person against the standard's requirements.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: System scope, design responsibilities, review records and design change controls.
Suggested result: Applicability is justified; design and development activities and related changes, if any, are appropriately controlled.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Verify the applicability of design and development and update related controls as needed.
Suggested owner: Design / engineering
Does the organization have appropriate controls for changes to operating instructions or inspection criteria before implementation?
Consider impacts on personnel, equipment, inputs and outputs. Select checks, trials or validation appropriate to the nature and risk of the change; not every change necessarily requires a trial.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Impact review results, change approvals, check or trial results where necessary, and post-implementation monitoring information.
Suggested result: Changes are reviewed, approved and checked to the extent needed, with a basis for use under actual operating conditions.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Review change controls; perform the necessary review, approval and checks before implementation; monitor and adjust when issues arise.
Suggested owner: Operations / engineering
Does the organization have arrangements to record, control and address errors or feedback arising during the transition?
Link these to existing controls for nonconforming outputs and feedback handling. Check how actual cases have been handled, if any; errors or complaints do not need to have occurred to answer this question.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Instructions for receiving and addressing issues; records of errors, complaints, nonconforming output handling or corrective actions, where applicable.
Suggested result: Clear handling arrangements are in place; issues arising are controlled and their outcomes monitored.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Check arrangements for receiving and addressing issues; monitor errors related to changes and determine appropriate corrective actions where needed.
Suggested owner: Operations / quality
Have the internal audit programme and plans considered the topics and processes affected by the transition?
Define the objectives, scope and criteria for each audit; arrange timing, auditors and how actual implementation will be checked. Audit content should reflect changes, their impact and matters requiring verification.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Updated internal audit programme, plans and preparation materials, such as questions or checklists.
Suggested result: The audit programme and plans address relevant transition topics; the objectives, scope and criteria for each audit are clear.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Update the audit programme; define the objectives, scope, criteria, timing and auditors for each audit.
Suggested owner: Internal audit coordinator
Does the organization have arrangements to assign, track and verify the resolution of issues identified during reviews or audits?
Distinguish correction of a nonconformity from action to eliminate its cause and prevent recurrence. Consider the need for corrective action and appropriate effectiveness checks; if there are no findings, review the arrangements for handling them when they arise.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Procedures or arrangements for addressing findings; lists of findings, treatment records and effectiveness checks, where applicable.
Suggested result: Responsibilities and follow-up arrangements are clear; findings are addressed and results appropriately verified.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Assign responsibility for addressing findings; define how completion and effectiveness will be checked.
Suggested owner: Process owner / quality function
Has management review incorporated the inputs required by ISO 9001:2026 and resulted in the decisions needed for the transition?
Pay attention to changes in the needs and expectations of interested parties and the effectiveness of actions addressing risks and opportunities. Retain other inputs under 9.3.2; also review transition progress, resources and issues to resolve.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Management review inputs and results, interested-party information, results of risk and opportunity actions, and resource allocation decisions.
Suggested result: Relevant inputs and decisions on improvement, system changes and resources are available, with follow-up responsibilities assigned.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Update management review content, add missing inputs and follow up on decisions supporting the transition.
Suggested owner: Top management
Has the organization selected improvement priorities based on evaluation results, operational data and customer feedback?
Consider how analysis and feedback are translated into specific improvement tasks suited to the organization's needs.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Data analysis results, customer feedback, management review minutes and improvement task lists.
Suggested result: Improvement tasks have a justified basis, priorities and expected results.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Consolidate data and feedback; select improvement tasks, set priorities and define expected results.
Suggested owner: Quality manager / process owner
When nonconformities are identified, does the organization have arrangements to respond promptly and address the consequences?
A nonconformity is a failure to meet a requirement. Consider how further impacts are prevented, corrections made and consequences for products, services or customers addressed. If no relevant cases have occurred, review existing arrangements and record the actual situation; do not create hypothetical records as evidence of implementation.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Nonconformity records, treatment decisions, correction results and communications with customers or relevant departments.
Suggested result: Nonconformities are controlled, addressed and recorded; related consequences are considered and resolved.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Assign responsibilities for receiving and addressing nonconformities; record controls, corrections and actions to address consequences.
Suggested owner: Process owner / quality manager
Has the organization identified causes and taken necessary action to prevent nonconformities from recurring or occurring elsewhere?
Distinguish immediate correction from action to eliminate causes. Consider whether similar issues have occurred or could occur in other processes or departments. If no relevant cases have occurred, review existing arrangements and record the actual situation; do not create hypothetical records as evidence of implementation.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Cause analysis, reviews of similar issues and corrective action plans with assigned owners and deadlines.
Suggested result: Causes are clarified; corrective actions are appropriate to the impact and likelihood of recurrence.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Analyse causes and check whether similar issues could occur; plan and implement appropriate corrective actions.
Suggested owner: Process owner / nonconformity response team
Has the organization checked whether corrective actions have addressed the causes and prevented recurrence?
Check results after implementation using appropriate criteria and timeframes. Task completion alone is insufficient to conclude that an action is effective. If no relevant cases have occurred, review existing arrangements and record the actual situation; do not create hypothetical records as evidence of implementation.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Post-correction check results, recurrence monitoring data, effectiveness conclusions and records of further actions where needed.
Suggested result: Effectiveness conclusions are evidence-based; actions that do not achieve the intended results are adjusted and monitored further.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Define criteria, timing and the person responsible for checking; evaluate corrective action effectiveness and add measures if necessary.
Suggested owner: Assigned verifier / quality manager
Has the organization sustained improvements and updated the quality management system using performance results, corrective actions and lessons learned?
Review improvement results over time; update procedures, instructions, risks and opportunities as needed. Share effective practices with relevant departments.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Improvement monitoring results, updated documents, shared lessons learned and reviewed risk and opportunity information.
Suggested result: Improvement results are sustained; necessary changes are incorporated into the system and communicated to those performing the work.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Evaluate improvement results; update documents, risks and opportunities as needed; share lessons and monitor sustained results.
Suggested owner: Management / quality manager / process owner
Has the organization confirmed the applicable requirements and agreed the schedule for transitioning its ISO 9001:2015 certification with its certification body?
For certification within the scope of Global ACI, transition and certificate issuance must be completed by 30 September 2029. This may be combined with surveillance, recertification or a separate audit. Organizations without certification may propose this question as not applicable; initial certification requires a separately confirmed timetable.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: Certification body guidance, audit and expected certificate issuance schedules, and validity information for existing certificates.
Suggested result: The transition schedule allows time for the audit, addressing findings, review, decision and certificate issuance within the applicable deadline.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Confirm that the certification body has transitioned its accreditation and confirm applicable conditions; agree the audit schedule, documentation, time for addressing findings and certificate issuance.
Suggested owner: Quality manager
Has the organization defined criteria and methods for checking completion of its transition plan?
Identify the verifier, evidence, criteria and how incomplete tasks will be addressed. Distinguish completion of internal work from completion of certification transition: scheduling or completing an audit does not mean a new certificate has been issued.
You selected “Fully implemented, with evidence” but have not recorded any evidence. The report will flag this item for verification.
Suggested evidence, results and actions
Evidence examples: A plan with completion criteria, assigned verifiers, evidence requirements and verification results for completed tasks, if any.
Suggested result: Internal completion criteria are defined and, where certification is being transitioned, there is a milestone for confirming certificate issuance within the applicable deadline.
These suggestions support assessment and planning. Evidence examples are not a mandatory document list; organizations may use evidence appropriate to their actual operations.
Suggested action: Add criteria, verification responsibilities and completion milestones; allow enough time to address nonconformities, review documentation, make the decision and issue the certificate where certification is being transitioned.
Suggested owner: Transition coordinator / assigned verifier
Report contents
- Assessment progress and unanswered questions.
- Items self-reported as fully implemented, partially implemented, not implemented or requiring verification.
- Recorded evidence, proposed non-applicability and supporting reasons.
- Suggested tasks and priorities for transition preparation.
Note: Results are based on information self-reported by the organization and do not replace the results of a certification audit.
Adapt the plan to the organization's actual circumstances
The organization can edit suggested actions, assign owners, set deadlines, update progress and print or save the plan as PDF. Dates in the tool support internal management and are not automatically certification transition deadlines.
